Return and Refund Policy
We appreciate your purchase at Auth'Afrique. If you're not entirely satisfied with your order, here's our return and refund policy:
Returns:
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You have [7 days] from the date of receiving your item to request a return. The item must be unused and in its original condition and packaging.
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To initiate a return, please contact our customer service team at info@authafrique.com or via whatsapp at +44203985.934. We'll provide you with a return authorization and guide you through the process.
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Refunds:
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Upon receiving and inspecting your returned item,, we'll notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method.
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Exchanges:
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If you need an exchange, please reach out to our customer service team. We'll assist you in selecting a different fabric, and guide you through the exchange process.
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Shipping:
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You are responsible for the shipping costs of returning your item. Shipping costs are non-refundable.
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Contact Us:
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If you have any questions or concerns about our return and refund policy, please contact us at info@authafrique.com or via whatsapp at +44203985.934.
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Thank you for choosing Auth'Afrique. Your satisfaction is our priority!